Automation that creates a page in confluence with a template

[Daniel Bermudez]

Hello, I want to do an automation that when I create a ticket, the automation make a new page in confluence but with a template, not only the empty page

I did this automation but the thing is that it creates the page empty and I need to insert a template manually. 

[Joseph Chung Yin]

@Daniel Bermudez -

Unfortunately, I don't believe you can achieve what you wanted in your current subscription plan.  

Using JSM automation for Jira - https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/  You can only create empty page.

For Confluence template, you will need Premium plan on the Confluence side based on my understanding - See this reference page - https://support.atlassian.com/cloud-automation/docs/create-automation-rules-in-confluence/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[David Blank]

Hi @Daniel Bermudez !

Do you see the option to use a template at the bottom of your Create Confluence Page Action? It appears at the very bottom for me:

Note: It only shows up after I have selected the Confluence Space. Can you confirm you have templates created in the same space you are creating the document? 

[Daniel Bermudez]

Hello! Thanks for your help

It appears like this

But i dont know why because I have a template created for the page...

[David Blank]

@Daniel Bermudez Is the template assigned to the same space as the Parent Page? Put another way, if you create a child of the parent page listed above, do you have the option to use your template?

[Daniel Bermudez]

Sorry i dont undertand very well....

I have this space in confluence with that template,: 

In the automation, i linked that space: 

But in the "Template" option, i have no templates to choose.

And when the automation runs, it creates and empty page: 

[David Blank]

@Daniel Bermudez if you go to Space Settings > Look and Feel > Templates : do you see your template here?