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Hello, I want to do an automation that when I create a ticket, the automation make a new page in confluence but with a template, not only the empty page
I did this automation but the thing is that it creates the page empty and I need to insert a template manually.
Unfortunately, I don't believe you can achieve what you wanted in your current subscription plan.
Using JSM automation for Jira - https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/ You can only create empty page.
For Confluence template, you will need Premium plan on the Confluence side based on my understanding - See this reference page - https://support.atlassian.com/cloud-automation/docs/create-automation-rules-in-confluence/
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Hi @Daniel Bermudez !
Do you see the option to use a template at the bottom of your Create Confluence Page Action? It appears at the very bottom for me:
Note: It only shows up after I have selected the Confluence Space. Can you confirm you have templates created in the same space you are creating the document?