Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,276
Community Members
 
Community Events
176
Community Groups

Automation - set field value

Edited

Hello,

we had an automation rule runnign for the last months. The goal of the rule is to copy the values of the system field Organizations to a custome field "Customer organizations".

We need the Customer organizations field to better structure, filter, search tickets.

Example:

Organization is named "Company123 [Germany]" --> our internal rule to name organizations is always the company name (e.g. Company123) and then space and country in [ ]

The rule copied the values as labels in the field Customer organizations. So the result was:

Label1: Company123

Label2: [Germany]

 

Since a few days we receive the message:

Edit issue
Error editing issues
SSD-922 (The label 'TEST ORGANIZATION [Switzerland]' can't contain spaces. (customfield_10175))
The rule was set up without any advanced settings. Just like
- when: value changes
- then: create valirable
- and: edit issue field
Does anybody know what happend? And how could a advanced settings rule look like?
Thanks in advance!

3 answers

Hello,

anybody out there, who can help?

I tried to use the split operator, but not working out.

{{debug}}{{issue.Organizations.name.split(" ").first }}

I always get a list and not only the first value

Snag_d954016.png

hey Julian,

I've just noticed I have the same problem and I thought maybe it was something I did wrong, but I tested everything and couldn't solve this problem.

I've also created a ticket for Atlassian support, but until they'll reply, If you find any solution for this, please share it. I'll do the same

thanks

 

see here the ruleSnag_a13884a.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events