Automation - set field value

[Julian Reichle]

Hello,

we had an automation rule runnign for the last months. The goal of the rule is to copy the values of the system field Organizations to a custome field "Customer organizations".

We need the Customer organizations field to better structure, filter, search tickets.

Example:

Organization is named "Company123 [Germany]" --> our internal rule to name organizations is always the company name (e.g. Company123) and then space and country in [ ]

The rule copied the values as labels in the field Customer organizations. So the result was:

Label1: Company123

Label2: [Germany]

Since a few days we receive the message:

Edit issue

Error editing issues

SSD-922 (The label 'TEST ORGANIZATION [Switzerland]' can't contain spaces. (customfield_10175))

The rule was set up without any advanced settings. Just like

- when: value changes

- then: create valirable

- and: edit issue field

Does anybody know what happend? And how could a advanced settings rule look like?

Thanks in advance!

[Julian Reichle]

Hello,

anybody out there, who can help?

I tried to use the split operator, but not working out.

{{debug}}{{issue.Organizations.name.split(" ").first }}

I always get a list and not only the first value

[Shay Gabizon]

hey Julian,

I've just noticed I have the same problem and I thought maybe it was something I did wrong, but I tested everything and couldn't solve this problem.

I've also created a ticket for Atlassian support, but until they'll reply, If you find any solution for this, please share it. I'll do the same

thanks

[Julian Reichle]

see here the rule