I need to create new ticket on Automation rules, but when I get the custom field from Json file formatted as:
"Department": [
{"id" : "11", "division_id": "1", "department_name": "Talent"},
{"id" : "12", "division_id": "1", "department_name": "Staffing"},
{"id" : "13", "division_id": "1", "department_name": "SLG"},
I tried to {{triggerIssue.customfield_14727.getAsJsonData.toString()}}
or {{triggerIssue.customfield_14727.getAsString()}}
and so on ...
But I can't get the department_name, It only showed the ID.
Please help me with this case!
Many thanks,
Hi!
What happens when you try
{{triggerIssue.customfield_14727.department_name}}
Cheers,
Brydie
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Thanks, Looks like it might be easiest to raise a support request for this one at https://getsupport.atlassian.com/. That way we can look at the data from that custom field in more detail.
Cheers,
Brydie
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