Automation rule Move ticket to another project

[TP061187_mail_apu_edu_my]

automation that moves tickets from one project to another project. You need to use JSM Playground and R&D Assistant project.

Keep in mind when the ticket is moved it should keep the reporter and request participant the same. There is no need to move the assignee.

[Nic Brough _Adaptavist_ · Accepted solution]

Automation does not have a function to move issues between projects.

Moving an issue is a complex process that changes the structure of an issue, and as such, you have to check that it is possibble, and usually ask the user to add or amend data on it, and confirm that they understand some data may be lost.

It should never be part of a process, and it should never be automated.  It is for genuine mistakes and housekeeping/re-organising.

[TP061187_mail_apu_edu_my]

Thank you!