Automation add request type

[ADIGADOU Jean-Christophe]

Hello,
I haven't found any specific answers to my problem.

I'd like to program a monthly show and assign it to a request type:

My automation below :

When: Scheduled
- Every week on Monday at 9 a.m.

Then: Create a new number
- Project: My project
- Problem type: [System] - Service request
- Components : Secu
- Tags : MyLabel
- Organizations: MyOrga

And, I try a lot of things without finding to insert "Request type: Regular check".
When I go to the service request configuration, my request type is linked to my problem type.

Thank you for your help.
JC

[ADIGADOU Jean-Christophe · Accepted solution]

Hi @Kris Dewachter 

This solutin works, but I could not add :

• Components
• Labels
• Priority
• Organizations
• ...

If I add another "Action", like  "Edit issue fields" with fields above, It does'nt works.

[Kris Dewachter]

Hi @ADIGADOU Jean-Christophe ,

The automation rule doesn't know which issue it need to edit.

You need to add a branch on the "Most recently created Issue" in the automation rule, and put the "Edit" action in that branch.

Best regards,

Kris

[ADIGADOU Jean-Christophe]

Hi @Kris Dewachter,

I don't understand the logic of it (I'm new to th Jira world).

Nevertheless, it works correctly.

Thanks,

JC

[Kris Dewachter]

Hi @ADIGADOU Jean-Christophe ,

Welcome to the Community.

To create the issue in your automation rule ... are you using the "Create issue with a request type" action ?

Best regards,

kris