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I want to create multiple automations for my service desk so whenever someone asks about creating a certain thing JIRA will automatically respond to the ticket.
I've managed to set one automation up that only works whenever the Summary is exact the same as the keyword i gave in the settings of the automation.
Even though i'm using "Summary contains", that is the first problem i'm having right now.
But i want to add more keywords to auto respond to these tickets.
Example: How to create a discount voucher? (Keywords: Voucher Discount)
So how can i setup this correctly?
Screenshot of how it has been setup: Schermafbeelding van Lightshot (prnt.sc)