Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Automation Summary contains


I want to create multiple automations for my service desk so whenever someone asks about creating a certain thing JIRA will automatically respond to the ticket.
I've managed to set one automation up that only works whenever the Summary is exact the same as the keyword i gave in the settings of the automation.

Even though i'm using "Summary contains", that is the first problem i'm having right now.
But i want to add more keywords to auto respond to these tickets.

Example: How to create a discount voucher? (Keywords: Voucher Discount)

So how can i setup this correctly?

Screenshot of how it has been setup: Schermafbeelding van Lightshot (

0 answers

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events