Hello,
When requests come to us, we have a process where we send them for approval and while they are waiting for approval, they are in "waiting for approve" status. If the relevant person approves this request, it becomes "approved" and if not, it becomes "rejected". But sometimes users forget to approve it, so I want to send them a reminder mail through the automation as follows.
1. First reminder 1 day after status waiting for approve.
2. 2 days after the status is waiting for approve, we plan it to be the second reminder.
How do I realize this on automation. I would appreciate if you can help.
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