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Automation Page Changed?

Laercio Loureiro
Laercio Loureiro November 20, 2024

I created a demo instance for study about JSM, and the Automation page changed, I no longer have the previous interface nor the new interface with Intelligence, only "Legacy Automation". Does anyone have a suggestion to solve this?

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Christopher Yen
Christopher Yen
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November 20, 2024

Hi @Laercio Loureiro welcome to the community, the settings navigation did seem to change recently but once you click automation at least for me it's the same as before. Are you unable to create or access your automation rules? 

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Laercio Loureiro
Laercio Loureiro November 21, 2024

Thank you for your reply. I noticed that it has changed, but before the window's display and navigation were limited and that's why, while I'm still studying, I'm not seeing the navigation of the most recent training courses and also of recent videos. In addition, I missed "Start Automating with Atlassian Intelligence", even though the AI ​​features are enabled for JSM.

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Christopher Yen
Christopher Yen
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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November 21, 2024

2024_11_21_14_25_13_Window.png

Hmm, for me in JSM cloud once I go to project settings > Automation it looks like this. I would stick to the regular automation engine rather than legacy automation

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Laercio Loureiro
Laercio Loureiro November 22, 2024

Yes! Simple that. Thanks a lot

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