When a new issue is created, I want to search for all Issues by the same Reporter and link them to the newly created issue.
That part is easy - I know how to do (see screenshot)
The additional requirement is:
don't link any issue IF the reporter is Reporter1 or Reporter2 (these are technical users that are creating many issues, that don't need to be linked)
Question is: how do I add that condition "Report != report1 AND Reporter != reporter2"
Thanks in advance,
Bernd
Hello @Bernd Anderer
If the 2 users are fixed, create 2 more variables with these users and add them in a conditional that, before the Branch action, places these users as an exception.
I hope this helps you.
Please let me know if this solution worked.
Hi Luiz,
thank you for your answer. Actually - that is what I tried (see screenshot)
Where I do have a problem, is the THEN statement. For my understanding, when both IF are true THEN the For JQL should be executed.
That is apparently not what I did :-) But I am struggling with Automation on how to express this.
Do you have an idea how exactly I can achieve that?
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