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Hi All,
I have an automation rule which works perfectly on every ticket but today I had one ticket where the automation failed.
Error is Too Many Request and took 22s to run rather then the usual 4s. There's nothing different about this ticket. It's an automated reports that runs every day at midday with two attachments totaling 200kb.
Has anyone seen this before and know what it means?
Cheers,
Suzi