Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Automation - Compare reporter organization or issue queue to create issue

Erik K. Schindeldecker October 5, 2021

Good Morning, 

I'm trying to define an automation rule that will create an issue on a specific Jira project board depending on the Jira Service Management reporter's organization or issue queue. I'm not able to find smart values for either to compare against.

Please advise.

Thanks, 

Erik

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2021

Hello @Erik K. Schindeldecker,

Thank you for reaching out to Atlassian Community!

The Organization smart value would be the one below:

{{issue.Organizations.first.name}}

 Screen Shot 2021-10-11 at 15.36.47.png

If you need further help with your automation, feel free to share more details and a screenshot of the rule in case it shows any error.

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events