Automating Status Updates Across Projects for Linked Issues of a differnt project

Mahmoud Dahia February 20, 2024

Hello

I'm facing a challenge with automating status updates between two projects: My goal is to synchronize status updates of service requests of a project with the status of a linked development issues from another project. 

The idea is to automate the status update of the service request based on the status change of the linked development issue: If the issue in the Dev Project changes to "preestimate", the service request of the Service request Project status should automatically update to effort estimation and also If the dev issue's status goes to "backlog", the service request should change to "new development".

 

I would appreciate any guidance, examples, or references to documentation that could help us set up this automation.

 

Thank you in advance for your support!

1 answer

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Mohamed Benziane
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February 20, 2024

Hi,

 

You can use something like thisAutomation.png

You could alson add a condition after the For:Linked issues

Mahmoud Dahia February 22, 2024

HI Mohamed

Thank you very much! 

It worked 

Best

Mahmoud Dahia February 23, 2024

HI Mohamed! 

Quick Question: I created this auto but instead aof choosing to linked issues 'relates to' I choose 'blocks'. 

Waht is the diference between the two?

Thank you in advance

Mahmoud Dahia February 23, 2024

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