You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi there,
I am looking for a way to re-assign a ticket in a given status by @mentioning in the comments. There is not one specific person it needs to go to, so it needs to be tied to @mention:
"IF user is @mentioned in comment, THEN re-assign to the user who was @mentioned in the latest comment"
I cannot figure out the JQL or automation that automatically re-assigns a ticket to the last person @mentioned in the comment section.
Hello @Asia Smulders
Welcome to the Atlassian community.
Take a look at the answer from @Bill Sheboy on this post. It talks about adding the user to Watchers, but a similar rule could be used to change the Assignee.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.