Automatically Link tickets with the same reporter

[Ajten Ajvazoska]

Hi, 

I would like to know if there is a away to setup an automation rule to link opened tickets with the same reporter. 

The key is to link only opened tickets so that when supporting the customer, we can view all linked open tickets by that customer in one ticket. 

Thanks.

[Kris G _Alacriz_]

You can try Issue Matrix app - https://marketplace.atlassian.com/apps/1212709/issue-matrix?hosting=cloud&tab=overview

Not sure about automation though. 

best,
Kris