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So when I map users attributes, I mapped Azure (user.Department) to Jira(user.Organization) hoping that it would automatically adding organization in Jira Service Management but it didn't. I realized that Organization under User's profile and Organization under JSM are different.
Is there a way to sync them?
Hi @Duc Anh Le
Are you using JSM for other email domains/organizations - or just one?
Question would be is there a need to add them to the Organization if it's just for internal users all in one domain?
If this is the case, then from an access perspective you could...
...and avoid Organizations completely?
If not, I think you could still use this to give users access to relevant Projects - but then add them to the Organization as required via...
Let us know if this helps!