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Automatic cloning of tasks is triggered several times

Aleksandr Goveino
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March 15, 2024

Hello everyone! I have a problem. I created an automatic rule in Jira that makes a clone in another project.

What I mean. I have 2 projects. Let's call them project "A" and project "B". In project "A" I create the rule: when the task is moved to the column "Graphic design" these task clones in the project "B". 

Screenshot_1.png

And also the rule add comment and label to the parent task. The main problem is double execution at the same time. 

In the Audit log I see next history:

Screenshot_2.png

Please, make attention to the the ID highlighted in red. This task doesn't exist:

Screenshot_3.png

As the result I have 2 tasks in the project "B" with ID GD-758 and GD-759. Moreover, in the parent task I see 4 comments, but it should be only one.

 

Thank you in advance for your help!

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Harsh
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March 15, 2024

Hi @Aleksandr Goveino 

 

Welcome to the community. 

If you create an automation - there is an option that you need to check - "run the rule once" and "exclude the issues which have been already commented"

OR - you can use if else condition if the issue has linked issue do nothing or else clone the issue. 

 

Hope this helps. 

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