Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Automated Issue Assignment with Atlassian Intelligence

Brian Taylor
Brian Taylor
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 23, 2024

Are there plans to leverage AI to assist with issue assignments? The use case would be for issues assigned within a single Project, learning the patterns of assignments based on history and then predicting assignments once a confidence level is reached.

Answer
Watch
Like Be the first to like this
223 views

1 answer

0 votes
Fabian Lim
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 1, 2024

Hi @Brian Taylor

Welcome to the community!

I believe that with ROVO you may be able to configure something like this with the virtual custom agents: https://www.atlassian.com/software/rovo

Note that this is a separate subscription on top of JSM and JSW.  

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events