I'm trying to script or automate user creation.
In PowerShell I can add customers in Jira, but the step to add them to the desk fails, or rather just doesn't work.
Using the following references
https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/servicedesk/{serviceDeskId}/customer
https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-customer-post
Has anyone managed to get these to work correctly ?
welcome to the Community!
I guess you're talking about JSM Customer and not Agents or licensed users.
You can create them with a Jira Automation Rule.
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