Automate customer creation

Robert Nichols March 8, 2024

I'm trying to script or automate user creation. 
In PowerShell I can add customers in Jira, but the step to add them to the desk fails, or rather just doesn't work.
Using the following references 
https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/servicedesk/{serviceDeskId}/customer

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-customer-post

Has anyone managed to get these to work correctly ?

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Brian Trepto
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March 8, 2024

Hi @Robert Nichols

welcome to the Community!

 

I guess you're talking about JSM Customer and not Agents or licensed users.

You can create them with a Jira Automation Rule.

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