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Automação para notificar cliente que precisa verificar se chamado foi corrigido

O portal de atendimento do cliente no jira tem o seguinte fluxo na minha empresa: 


Gostaria de saber se há possibilidade de ao corrigir o chamado e colocar no status "Aguardando cliente" há possibilidade criar a seguinte regra a partir da automação: 

"Após chamado ser corrigido, ele ficará no status “aguardando cliente” por 5 dias, caso não tenhamos retorno nesse período, será automaticamente fechado"

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