I'm doing an external app using .NET Core that integrates the Jira portal on it. Because <iframe> are out of discussion, I tried to do it using Jira API and oAuth2 authentication.
As far as I went, I was able to connect, get a issue list, an issue details, its comments, worklog and attachments. But the problem came when I tried to log as a customer: this customer has no Jira account, just Atlassian, because it uses a "helpdesk" portal to submit issues, with no Jira nor Service-Desk access. So I had these problems:
- I came out that I shouldn't use Jira Cloud API, but Jira Service desk API. Neither of both allow me to log in with that user, because it's not using Jira or Service Desk directly, but a helpdesk plugin. Any time I try to log in, an error windows appears saying that this user has no Jira/service Desk. How do I do this?
- The user should not log in on Atlassian apps. I don't know if I can connect the user directly to Jira, or if I can connect him through a "service/dummy user". One way or another, the user sholud not be asked to put user and password (we can store his/her credentials on our Identity DDBB), but according to this doc:
I must redirect to auth.atlassian.com/authorize login page to put credentials, can it be done automatically, without user inputs?
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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