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Auto reference an object type

I have a requirement to reference an object type based on the attribute populated. Here is the example.

Obejct type 1 : Mobile Phone

     Attributes: Asset Name, SIM Number (Referenced to Object Type 2)

Object Type 2: SIM Number

     Attributes: Vendor, Mobile Phone's Asset Name (Reference to Object type 1)

Problem Statement: I have populated the mobile phone and sim number in object type 1 and expect the mobile phone's asset name in object type 2 to be automatically populated but its blank. 

Can you please let me know how do I auto display the mobile phone in object type 2 based on object type 1's entry.

1 answer

0 votes

Hey @Divya Mantravadi ,

If you mean you want the link back from the SIM card to the Phone to be created automatically that doesn't happen out of the box.

Having synchronized attributes (Phone -> Sim ( -> Phone)) which create that link back on it's own would be great but isn't available.

https://jira.atlassian.com/browse/JSDCLOUD-10654

You could look in to automating it but sadly at this time you cannot trigger an automation based on an attribute change.

Hello @Dirk Ronsmans thanks a lot for your response and clarifying my question. Sad that this feature isn't available hopefully this will get sorted. Thanks for the suggestion link. Cheers!

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