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Auto link organisation and reporter to ATLAS CRM

Hello Jira Community! 

I have recently installed ATLAS CRM on my Jira environment. Now i am noticing that i need to link every ticket to a customer/organization manually. 

I was wondering if it's possible to let Jira do this automatically. When the tickets come in the organization and customer is already shown. 

Is there a way to automatically link tickets to ATLAS CRM? 


Love to hear! 

1 answer

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Answer accepted

Hi Lynn,

Great to hear you have installed Atlas CRM. Are you on a Cloud or Server/DC instance?

We have some automation available to link Jira issues. You can read it in our documentation.



I hope this helps!

Kind regards,

Elise Beer

Atlas CRM

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