Hello Jira Community!
I have recently installed ATLAS CRM on my Jira environment. Now i am noticing that i need to link every ticket to a customer/organization manually.
I was wondering if it's possible to let Jira do this automatically. When the tickets come in the organization and customer is already shown.
Is there a way to automatically link tickets to ATLAS CRM?
Love to hear!
Great to hear you have installed Atlas CRM. Are you on a Cloud or Server/DC instance?
We have some automation available to link Jira issues. You can read it in our documentation.
I hope this helps!
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