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Auto-Download file from a link

Alfred Omondi
Alfred Omondi
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September 9, 2024

When a user click on a link in a ticket to open a file (excel, word etc) is there a way to have the file auto-download. Currently it is opening to a new tab but we would like it to download the file to a users computer. 

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Kris Dewachter
Kris Dewachter
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September 10, 2024

Hi @Alfred Omondi ,

Welcome to the Atlassian Community.

I think this behaviour is controlled by the browser, and not the Atlassian tool.

Depending on the browser, there might be a setting to change this.

Best regards,

Kris

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