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Auto Assign

Luis Andino Rodriguez
Contributor
March 14, 2024

Im lookin g to auto assign issues as they come base on workload but the team schedule is also dynamic with some team members come in later than others. Is there a way for me to auto assign based on workload and schedule.

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Dan Breyen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

Hi Luis, scheduling by balanced workload is an Automation Template.  I found this community article on assigning by schedule could be used to build on that.  I'm no expert on automation, but that article looks pretty promising.

Hope that helps.

Luis Andino Rodriguez
Contributor
March 14, 2024

Awesome thanks 

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