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Attachment Issue in Jira

Pam O'Dell
Pam O'Dell April 8, 2022

I have an issue in Jira cloud that has 186 attachments.  They total about 9 mb.  Starting recently, users cannot open or download the attachments.  Have we hit a cap?  we have unlimited space.  

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Kian Stack Mumo Systems
Kian Stack Mumo Systems
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April 8, 2022

@Pam O'Dell, 

 

I'd raise a ticket with Atlassian. Please keep in mind that there is an active incident in Atlassian Cloud which may be causing problems. https://status.atlassian.com/

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Pam O'Dell
Pam O'Dell April 8, 2022

Thanks, i did that as well - have also been watching the status page.   Luckily, we haven't had any issues with our site!

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