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Attached form not showing up in Teams Helpdesk request, shows in portal

MichaelC
MichaelC
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January 3, 2024

in request types > forms I can attach a form and it shows up in portal, but the attached part is missing when using Microsoft teams helpdesk > New request to create the same request

How an I get the attached form to be visible from anywhere someone raises that request?

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Brant Schroeder
Brant Schroeder
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January 4, 2024

@MichaelC welcome to the Atlassian community

The forms provided in JSM are currently only available in the application portal or issue view.  They do not work in integrated applications currently.

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