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In JSM, if someone fills out a form and submits it through the portal, I want the info from that ticket to be sent to an email automatically. You can use smart values to include custom fields in the email but can you attach the form to the email?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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