Atomation error message

[Joanna Whitley]

I have set up automation sub-tasks based off selection in a Jira form.  The issue is the “No” value.  Currently the rule is set: ( if “Android” is selection create sub-task else if “IPhone” is selected create sub-task.  Is there an end rule I am missing if “No” is selected do nothing?

Drop-down -  Mobile Phone

• Android Smart phone
  • set as trigger
• IPhone
  • Set as trigger
• No

[Marco Brundel · Accepted solution]

Hi @Joanna Whitley ,

My advice is to use 'Value changes for' as a trigger in the rule with the Iphone/Android selection field. And use the if/else condition as a condition. This way the rule does nothing if no iphone or android is chosen. See screenshot for an example.

Regards, Marco

And also a good question of @Jack Brickey 

[Joanna Whitley]

Thank you, I will try that

[Jack Brickey]

Hi @Joanna Whitley ,

can you tell us what fields are being set during the creat actions? The error message seems to imply you are attempting to set the value for a field that doesn't exist in the create screen for subtask Issuetype.

[Joanna Whitley]

Hello and thank you for responding

currently I have the rule set up:

if “Android” is selection create sub-task

else if “IPhone” is selected create sub-task

The issue showed up because "No" was selected.  I do not want the automation to do anything if No is selected

Thank you

Joanna

[Jack Brickey]

Understand but your rule depicted in the image does not reflect your text in the post...so confusing. That said, the rule @Marco Brundel provided should achieve what you have conveyed.

[Joanna Whitley]

Thank you both for your help.   this seems to be working now.

Thank you

Joanna

[Marco Brundel]

Hi @Joanna Whitley ,

Good to read that it works. Do you want to accept the answer? Thanks.

regards, Marco

[Joanna Whitley]

I have found a better solution.  The layout above still created sub-tasks when none was needed.  Attached will build a sub-tasks when conduction are met else add a value to audit log but will not create a sub-task.