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Atlassian’s IT asset and service configuration management handbook

Kevin Ebert
Kevin Ebert November 3, 2023

trying to download the handbook 

 

https://www.atlassian.com/whitepapers/it-asset-and-service-configuration-management-in-jira-service-management#download

 

I fill the form and click the download button and nothing happens.

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Dan Breyen
Dan Breyen
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November 3, 2023

Hi @Kevin Ebert , welcome to the community! I'm trying it myself, and so far, we're experiencing the same thing.  I tried both Chrome and Edge with the same results.

I would suggest opening a ticket with Atlassian and see if they could assist:

Atlassian Support

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Kevin Ebert
Kevin Ebert November 3, 2023

thank you i have

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Dan Breyen
Dan Breyen
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November 4, 2023

I did eventually get the email. Hopefully you did too.  I wonder if they only send them once a day.

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