Atlassian assist - Responding to only "at mentions"

Jacob Norton
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January 16, 2025


Hello Everyone,

We have setup Atlassian assist (halp) in our sandbox and set it to a response channel. It works great currently.

My question is,

We only want the Bot to respond to "@" mentions. This way people can ask advanced questions without raising a ticket or having the bot interfere with human responses. 

Does anyone know a method to enable this?

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