Association between list-type fields

Rodrigo Buch
Contributor
August 13, 2024

 

Hello I have two list-type fields, one is "Request Type" and the other is "Products". I would like to make a connection so that when the Agent selects the "Request Type", an option is already associated in the "Products" field. The "Request Type" field was created automatically by the Jira Service Management ITSM template and the "Products" field was created by me. Has anyone done this type of configuration?

1 answer

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Florian Bonniec
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 13, 2024

Hi

You could evaluate Scriptrunner Behaviour for that purpose.

https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud

 

Regards

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