Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Assign staff to 'Request Participants' if a tick box is selected

Brian Powell
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2023

Hello all,

 

I was wondering if I'm able to assign staff to become participants depending on the answers given in the request type form?

 

1 answer

1 vote
Steve Long -Evelon-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 14, 2023

Hi @Brian Powell

Unfortunately this currently isn't natively supported, however there is an open feature request: https://jira.atlassian.com/browse/JSDSERVER-1530

However, you'll see there is a workaround referenced, using a popular third-party plugin: https://confluence.atlassian.com/display/SDKB/How+to+Automatically+Add+Request+Participants+when+Creating+an+Issue

The addition of an if statement to check your custom field, to the code referenced there, would achieve what you need.

Hope that helps.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events