Hello all,
I was wondering if I'm able to assign staff to become participants depending on the answers given in the request type form?
Unfortunately this currently isn't natively supported, however there is an open feature request: https://jira.atlassian.com/browse/JSDSERVER-1530
However, you'll see there is a workaround referenced, using a popular third-party plugin: https://confluence.atlassian.com/display/SDKB/How+to+Automatically+Add+Request+Participants+when+Creating+an+Issue
The addition of an if statement to check your custom field, to the code referenced there, would achieve what you need.
Hope that helps.
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