Hello Community,
I have a problem in the total ticket overview. I cannot assign a person for a ticket. Unfortunately, this is only possible when I go into the ticket. I would like to be able to assign people in the overview. Probably the solution is very simple.
Kind regards
Stefa
Hi @Stefan Speck
Hope you are doing well.
Check the permission scheme for the project - is this user in a group/role/etc that has been named for the "assignable user" permission?
The user must have a Jira Service Management license and Service Project Agent permission on this project.
Hope this will help.
Thanks
thanks a lot for your quick message!
I followed all the instructions, but unfortunately it still does not work. I am really in despair.
What else could it be?
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