Assets import and update: use import or REST API?

[Ben Dossche]

Hi, 

we need to import several lists of Assets into our JSM and also want to be able to reimport/update these same assets on a regular basis. As far as I see I have 2 options:

• using import functionality (import data from CSV, JSON)
• using REST API (most probably with Forge)

the import functionality seems a bit less complicated, however it is not very clear to me whether a regular reimport/update of these assets is possible. 

What would be the best approach for this situation?

[Mikael Sandberg · Accepted solution]

Hi @Ben Dossche,

Welcome to Atlassian Community!

Using the import functionality is a manual process, so for the initial import that would work, but if you want to do it on a regular basis I would go the REST API route unless you will be using Assets Discovery to do the import. On thing to note if you use the external import you cannot use the user attribute or your import will fail since the external import is using an anonymous account so it does not have access your users.

I use the REST API to do daily updates to our assets, it is all handled by a workflow in Tray.io.

[Ben Dossche]

Thank you for your explanations! That helps.

[Steve van Niman]

Mikael,

Where can I find documentation for JSM Assets Rest Api's?  Everything I have found online, when tried, comes back with dead endpoints.

Thanks,

Steve

[Ben Dossche]

Hi, I worked with this REST API Documentation, worked well: https://developer.atlassian.com/cloud/assets/rest/api-group-objectschema/#api-group-objectschema

Regards,

Ben