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Assets Discovery - not getting any User information back

Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Sep 27, 2023

Hi there,

I have been testing Discovery just on my own laptop (Windows 10) and I am coming up with a number of 0 object types.  Application, User, Group are all coming back with no results and I have every windows pattern selected I can see.

I am not running the installed Agent, I just have a service running and kick off the Discovery on my machine.

Is there something else I should be doing to get more results back before looking at this for wider usage?


1 answer

2 votes
Volodymyr Batrukh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 28, 2023

Hi @Ste404 

Have you used the similar scan result while creating initial Assets import configuration?
Try to recreate the configuration with using latest scan and then check the mapping.

Also check if User/Group/ schema objects in mapping are enabled (disabled by default) Jira Cloud/Jira DC:

Screenshot 2023-09-28 at 12.17.38.pngScreenshot 2023-09-28 at 12.18.08.png

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