Asset management APIs are not returning "RETRY-AFTER" header in throttling 429 error scenarios

Nijas Rawther March 11, 2024

As per Atlassian documentation, APIs should be sending "Retry-After" header during 429 Error throttling scenarios.

However, upon testing we have figured that, asset endpoints like say https://api.atlassian.com/jsm/assets/workspace/<workspaceId>/v1/objectconnectedtickets/<objectId>/tickets etc. are not returning "Retry-After" header during 429 Error throttling scenarios.

Any idea why ?

1 answer

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Marc - Devoteam
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March 11, 2024

Hi @Nijas Rawther 

I would address this issue with Atlassian Support.

But it also could be that this doesn't apply on this API part as assets (formerly Insight), is not completely integrated.

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