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Asset Field using different Contexts

Corie Snyder July 14, 2023

I've created an Asset Custom field for our employees.  The field is used throughout our environment.  However, I have one specific issue type on a project that requires a different context setup.  The first context is global (since the field is used throughout many different projects).  The second context I setup was specific to an Issue Type and our Service Desk project.  I ran into issues when attempting to create a ticket within the same Service Desk project but using a different Issue Type.  I was given the error message "Could not fetch Assets objects."  Once I took the second context off, I did not receive the error again.  Is this an known issue?

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Marc Koppelaar - Devoteam
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July 19, 2023

Hi @Corie Snyder 

This is you can't have Custom Field multiple contexts in a project only 1 can apply.

So this is why you are not able to use the setup you described above

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