Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Asset Field using different Contexts

Corie Snyder
Contributor
July 14, 2023

I've created an Asset Custom field for our employees.  The field is used throughout our environment.  However, I have one specific issue type on a project that requires a different context setup.  The first context is global (since the field is used throughout many different projects).  The second context I setup was specific to an Issue Type and our Service Desk project.  I ran into issues when attempting to create a ticket within the same Service Desk project but using a different Issue Type.  I was given the error message "Could not fetch Assets objects."  Once I took the second context off, I did not receive the error again.  Is this an known issue?

1 answer

1 accepted

0 votes
Answer accepted
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 19, 2023

Hi @Corie Snyder 

This is you can't have Custom Field multiple contexts in a project only 1 can apply.

So this is why you are not able to use the setup you described above

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events