You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Asset Discovery tool was installed and has been set up properly with the needed pattern configurations and IP ranges. However, it will not run automatically overnight even with the service installed as instructed in the Atlassian documentation. I attempted to run the needed commands through a scheduled task as well and received the following error.
Welcome to the community. I would recommend you to contact Atlassian Support (https://support.atlassian.com) to obtain direct assistance since you stated that the tool setup was done via Atlassian documentation. The support team will be able to access the backend logs further to troubleshoot the problem.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team