I'm not sure if this is the right place to ask but is there some kind of a roadmap for Opsgenie features that are currently not available after merging JSM and Opsgenie licencing? I'm especially interested in the incomming call routing.
The research I have done so far did not prove to find any answers.
Hi @Stanislav Ptáček great question! At this time, Incoming Call Routing is not available in Jira Service Management Plans. If this is something you're using heavily this would be a case where waiting to merge makes sense.
As far as the roadmap, we don't have a public-facing roadmap for Opsgenie on the website at this time. But the Jira Service Management roadmap can be found here: https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService
Let me know if you have any other questions or concerns.
Thank you @Kate Clavet for this answer! Is there any other indication if waiting for merge will eventually bring a possibility to use this feature that you could share? Even if the answer would be general in a sense that eventually the goal is to unite feature list with no specific date.
This is a good question, I tried to search for the same. However, couldn't find the Opsgenie Roadmap.
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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