We have add a 2nd read only helpdesk project. I have been moving issues to that project but have not found one great solution.
Automation for jira is amazing because you can schedule it but then it will not clone the attachments and it sometimes misses the reporter and assignee of the original issue.
DeepClone was nice cause you can bulk so much but doesn't give the assignee and report of the original issues.
Clone Plus works amazing and all things clone over but doesn't so far provide away to schedule the clone or bulk clone issues.
What have others come up with or how do you handle this. I am thinking Project Automations needs to add the ability of the attachments.
THESE FEATURES ARE NOW AVAILABLE FOR ALL CUSTOMERS --- Hello Atlassian Community! Today, we’re excited to announce the rollout of two new incident management features in Jira Service Managem...
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