Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Any way to edit [JIRA] in all email notification subject lines?

Daniel Weatherford
Daniel Weatherford
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 22, 2024

When receiving a notification email the subject contains: [JIRA] followed by template defined subject line. Is there a way to replace/remove [JIRA]?

Thank you

Answer
Watch
Like Be the first to like this
209 views

1 answer

1 accepted

0 votes
Answer accepted
Benjamin
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 22, 2024

HI @Daniel Weatherford ,

 

Believe it is taken from the general settings. If you change the Jira Admin general setting, it should reflect in all notification. Keep in mind this will be set across globally and will affect all notifications. 

 

The Fields to change would be title and email from. Would test this on your sandbox to get it setup to the way you want it.

 

 

View More Comments
Daniel Weatherford
Daniel Weatherford
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 22, 2024

Have changed it and it only impacted the email from. Still shows [JIRA] even after updating the title.

Like
Benjamin
Benjamin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 22, 2024

HI Daniel,

 

Doing some research. I came across a ticket. Unfortunately, looks like it isn't possible:

 

https://jira.atlassian.com/browse/JRACLOUD-21888

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events