Any possibilities for Showing the SLA hours into days ?

[Santhosh Raj]

Need any ways for showing the SLA hours into days?
Did we got any update for that, So it will be useful 

[Alex Koxaras _Relational_]

Hi @Santhosh Raj 

Only two options to choose from are available: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-sla-format-display/:

Due date centric

This format displays the relative time and date, or the exact date for completed, or breached SLAs. For example, due tomorrow at 10:30 AM.

Time centric

This format displays hours left on the clock. For example, time to resolution within 8h 30m.

[Vitaly_Berezovsky_SaaSJet]

Hi @Alex Koxaras _Relational_ 

In response to a question about displaying SLA hours in days in Jira Service Management, the community confirmed that Jira currently offers two formats: a due date-oriented format and a time-oriented format. Unfortunately, neither of these formats allows you to display SLA time in days directly.

You can also try using the SLA Time and Report for Jira add-on, which my team developed. It solves this problem very simply.
You need to go to the report and choose the appropriate format:

That's it, now the time is displayed in days: