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An automation to remove attachments from tickets that are emailed in.
I want to create tickets from emails sent to Jira, but I want any attachment to be deleted upon creation of the Jira ticket.
How can I achieve this?
Hi @Harry Schilbach ,
Just create an automation rule that is triggered upon issue creation.
You can add the "Delete attachments" action. There is the possibility to specify in detail which attachments you want removed.