Alertmanager Receiver for JSM Ops

vkarpenko
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July 15, 2024

Hi folks,

We are slowly starting to looking into migration from OpsGenie to JSM Ops as described here: 

https://support.atlassian.com/jira-service-management-cloud/docs/start-shifting-from-opsgenie-to-jira-service-management/

One question that came up shortly after we started looking into this migration was around Prometheus Alertmanager receiver. OpsGenie has a dedicated receiver:

 

opsgenie_configs:
- send_resolved: true
  api_key: <secret>
  description: "This is only a test description"
  message: "This is only a test message"
  details:
    environment: DEV
  source: local.dev
  responders:
  - type: team
    name: SRE
  priority: P3
How would receiver look like for JSM Ops? I don't see JSM specific receiver and I am wondering if it will remain OpsGenie config receiver, webhook, or would it be something else?
Thank you!

1 answer

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Tore Tangen
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September 19, 2024

Hi,

 

I manged to get it working with the opsgenie reciever, but changed the api_url to:

'https://api.atlassian.com/jsm/ops/integration/'
You also have to check that yoe have the api_key from the integration you have made for prometheuse alertmanager.
Have not tested it a lot, but it created the alert, and closed it.

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