Hi Everyone! Wondering if I could get any assistance.
I want to add a new field under the 'Details' within an issue, for instance where you have Assignee, reporter, request type, components etc, I want to add my own heading with another drop down list. Is this possible? Also, is it possible to change the name of components to for instance, Category?
Yes, you can add more fields to your request type. What you need to do is create the custom field by going to Settings > Issues > Custom fields and create it from here. If you do not know then name of the screen that your request type is using then you skip that step and just save the new field, then go to Project settings > Request types. Select the request type you are updating and then click on Issue view and add it from there, or add it on the Request form if you want to make it available for the customer to select.
You can learn more about adding new fields in this KB. Note that this applies if you are using a company-managed project.
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