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Adding field value in description field

Cindy Vel June 10, 2023

Hi,

I'm trying to add the reporter's email inside the description field of an issue. Unfortunately, adding the reporter's email erases the previous content written by the reporter inside the description field, so only the reporter's email is left once the issue is created.

 

Is there a way to add this without needing a ScriptRunner?


Thanks for your suggestions.

Regards,

Cin

1 answer

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Fabio Racobaldo _Herzum_
Community Leader
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June 11, 2023

Hi @Cindy Vel and welcome,

try to use an Automation. Please take a look to the following thread that contains an example with append https://community.atlassian.com/t5/Jira-Software-questions/Automation-to-append-CF-value-to-Summary/qaq-p/1957317

Hope this helps,

Fabio

Cindy Vel June 13, 2023

Hi @Fabio Racobaldo _Herzum_ 

 

Thanks for the post. Unfortunately, it's not working for me. I was testing first with the asignee email rather than the reporter.

Screenshot 2023-06-14 004544.png

 

I have added it but it ignores the asignee email. On the other hand, if I create a variable and add the issue.asignee.emailAddress, it only posts the email and erases the description.

 

Not sure if perhaps I'm writing this wrong or I need a custom field specifically for this.

Fabio Racobaldo _Herzum_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2023

hey @Cindy Vel ,

try the following :

"description": "{{issue.description.concat("{{issue..assignee.emailAddress}}")}}"
Cindy Vel June 20, 2023

Hi @Fabio Racobaldo _Herzum_ 

 

It's working now, thanks!

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 20, 2023

@Cindy Vel I'm happy for that. Please accept my answer if it helped ;)

Alex
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October 23, 2023

@Fabio Racobaldo _Herzum_ 

Good afternoon Please tell me, could you give me some advice on this issue about smart value?

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-update-description-from-smart-value/qaq-p/2513111

Thank.

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