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I'd like to know how can I add the field "Due Date" customer request view.
In theory, if I understood right, it should be among of the fields that we can add.
Hi @ITDept ,
Do I understand correctly that you want to add the "Due Date" in this customer issue list in the portal ?
You can do this as follows:
thank you so much, it worked.
I don't know why but I created our Ticketing portal with my personal working account that has admin right but I was using our general IT (ITDept) account to set the fields.
Is there a way to promote the general account I'm using (ITDept) as admin?