Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Adding a customer through Customers and User Management

Dear all,

I have a question regarding the invitation of new customers in a project in Jira Service Desk. I realise I can do it in two different ways:

a. By adding his/her email in Customers section, in a specific project,

b. By Sending an invitation from User Management and specify the project in the User profile.

My question is as follows: What is the correct way of doing such task? I can see project administrators adding customers through the Customer section but those users are not reflected in User Management. Can someone help me to understand it?

Regards,
Shpendi

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

180 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you