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Adding a custom field for approvers with a specific list of users

Yair March 28, 2024

Hi all

I want to create an approvers field in a service request . I only want a specific list of users to be the approvers.

I want the approver step in the workflow to only send the approval request to the approver selected. 

However I am not able to add this in the approver step. It forces me to send the request to everyone in the group I associated with the custom user picker.

Any ideas?

Screenshot 2024-03-28 at 12.58.07.png

1 answer

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Patrick Tripodi
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March 29, 2024

Hi Yair, 

In the screenshot, the custom field needs to be created as a multi-user picker, so you can add multiple approvers but only 1 approver is needed to approve. 

Since I assume Test approver is a single user picker, you would just change the dropdown to Everyone, since this will just send to the single person selected. This is assuming its a single-user picker. 

If not, please tell me what you have Test approver selected as? 

I would be using single user picker and then filtering the results to the group you want, so only those members will show up to be chosen as the approver 


Patrick Tripodi

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