I'm hoping someone can answer this one for me as I'm at a loss on what permissions needs to be set in order to allow this.
I'm running into an issue where my regular users are unable to add a "request participant" to their tickets when creating a ticket from the web interface. Screenshot attached for more clarity.
I was able to figure out permissions to a point of getting that working when someone sends an email to our service desk email address and adds participants by cc'ing them on the emailed ticket but I want to implement this feature on the web interface while creating a ticket as well.
I am using an on-prem hosted version of Jira Service Management, v. 4.14.0 and our user authentication method is all done through LDAPS AD sync.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events